Insights

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See our latest company updates and expert insights on the topics that matter most to you.

News

Read the latest news from iCONX Solutions.

masters in artificial intelligence
Johnathan Keaveney Graduates with a Masters Degree in Artificial Intelligence

Congratulations to our Head of Software Development – Jonathan Keaveney for successfully graduating with a Master’s degree in Artificial Intelligence with first-class honours. A fantastic achievement!…

Virgin Media Ireland iCONX
Virgin Media Ireland selects iCONX for its wholesale operations

Virgin media signs a new 3-year deal with iCONX to use its industry-leading Routing & Trading software iCONX are delighted to announce that Virgin Media…

Routing and Blocking
iCONX launches its “routing and blocking portal”

This new technical tool from iCONX enables both technical and non-technical users to take direct control of blocking and emergency re-routing – forging an immediate,…

Blogs

Stay informed on our latest developments and our thoughts on industry technologies and upcoming trends.

Managed Services Provider iCONX
Inside iCONX: Driving Satisfaction and Value to Clients as a Managed Service Provider in Wholesale Telecoms

As a managed service provider for wholesale telecommunications operators, we have faced many challenges throughout our journey and pursuit to drive satisfaction and value to…

ai based anomaly detection
AI based Anomaly Detection for Wholesale Telecom Fraud

Artificial Intelligence (AI) delivers improved telecom fraud detection capabilities to identify fraud, and at the same time, empowers telcos to automatically adapt to new…

combat telecom fraud 2022
Combating Telecom Fraud with IPRN Data in 2022

How are you supposed to keep track of the low risk telecom fraud destinations such as UK, Belgium and Switzerland that have suddenly appeared…

Case studies

iCONX Customer Support is not just an ‘IT helpdesk’. It is staffed by interconnect billing experts. See our latest customer case studies.

iconx
iCONX engages regulator to win customer’s case

An interconnect partner was billing an iCONX customer for roaming charges pertaining to international freephone services. However, there was no evidence of any such rates/charges…

iconx telecoms
iCONX helps customer be ready for punitive back-bill

A mistake by an interconnect partner meant that an iCONX customer had been under-billed by almost $600,000. Two years after the incident, they were hit…

iconx interconnect billing
iCONX resolves interconnect dispute by re-claiming $900k

Interconnect disputes impact negatively upon on cashflow. An iCONX customer was locked in a dispute worth $1.1m which almost threatened their continued existence. iCONX staff…