Insights

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See our latest company updates and expert insights on the topics that matter most to you.

News

Read the latest news from iCONX Solutions.

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iCONX at DTW24 – Ignite: Meet us in Copenhagen June 2024

The top leaders in Telco together with the world’s authorities on Future Networks will be at DTW24 Ignite from 18-20 June 2024. The 2023 event…

iconx and infobip team members sit around a circular table in an office, working collaboratively with laptops, papers, and a digital tablet via the iCONX messaging hub.
iCONX and Infobip Announce Strategic Partnership for Messaging Hub solution for Telecoms

iCONX and Infobip Announce Strategic Partnership for Messaging Hub solution for Telecoms Delivering Innovation and Efficiency in Wholesale Messaging…

Vodafone and iCONX strategically collaborate in Oman.
iCONX Embarks on Strategic Collaboration with Vodafone in Oman 

iCONX is thrilled to announce a strategic partnership with Vodafone, marking an exciting venture into Oman’s dynamic telecom market. As Oman’s trailblazing Telco, Vodafone has…

Blogs

Stay informed on our latest developments and our thoughts on industry technologies and upcoming trends.

ICONX
OBR Continues to Provide Challenges in Wholesale Voice  

OBR Origin based rating is a complex dual rate charging method in wholesale voice that has aimed to rebalance termination rates between countries or economic…

A woman facing a large smartphone displaying security and data icons, emphasizing digital privacy, cybersecurity concepts, and the abolition of roaming charges for telcos.
Telco Fraud Still On The Rise, Driven By The Growth Of Global Roaming and IoT Connections.

A recent study from Juniper Research highlights that global roaming fraud traffic is forecasted to surge by an astonishing 700% over the next five years,…

wholesale telecommunications
New Levels of Control For Quality Management in A2P Messaging

Service Providers increasingly seek reliable ways to better segregate A2P traffic, so that margins can be maximised according to different quality levels. But the challenge…

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Combating Telecom Fraud with IPRN Data

How are you supposed to keep track of the low risk telecom fraud destinations such as UK, Belgium and Switzerland that have suddenly appeared…

Case studies

iCONX Customer Support is not just an ‘IT helpdesk’. It is staffed by interconnect billing experts. See our latest customer case studies.

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iCONX Engages Regulator To Win Customer’s Case

An interconnect partner was billing an iCONX customer for roaming charges pertaining to international freephone services. However, there was no evidence of any such rates/charges…

iconx telecoms
iCONX Helps Customer Be Ready For Punitive Back-Bill

A mistake by an interconnect partner meant that an iCONX customer had been under-billed by almost $600,000. Two years after the incident, they were…

iconx interconnect billing
iCONX Resolves Interconnect Dispute by Re-Claiming $900k

Interconnect disputes impact negatively upon on cashflow. An iCONX customer was locked in a dispute worth $1.1m which almost threatened their continued existence. iCONX…