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News

Read the latest news from iCONX Solutions.

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iCONX at DTW24 – Ignite: Meet us in Copenhagen June 2024

The top leaders in Telco together with the world’s authorities on Future Networks will be at DTW24 Ignite from 18-20 June 2024. The 2023 event…

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iCONX and Infobip Announce Strategic Partnership for Messaging Hub solution for Telecoms

iCONX and Infobip Announce Strategic Partnership for Messaging Hub solution for Telecoms Delivering Innovation and Efficiency in Wholesale Messaging…

Vodafone and iCONX strategically collaborate in Oman.
iCONX Embarks on Strategic Collaboration with Vodafone in Oman 

iCONX is thrilled to announce a strategic partnership with Vodafone, marking an exciting venture into Oman’s dynamic telecom market. As Oman’s trailblazing Telco, Vodafone has…

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Blogs

Stay informed on our latest developments and our thoughts on industry technologies and upcoming trends.

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OBR Continues to Provide Challenges in Wholesale Voice  

OBR Origin based rating is a complex dual rate charging method in wholesale voice that has aimed to rebalance termination rates between countries or economic…

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The Impact of Incremental Billing in Wholesale Telecoms

In the dynamic world of wholesale telecoms, incremental billing has emerged as a powerful tool to boost revenues. Since 2016, we have witnessed a significant…

A person holding a smartphone, blurred in the background with a digital network overlay in blue tones, highlights the advanced dynamics of A2P messaging.
New Levels of Control For Quality Management in A2P Messaging

Service Providers increasingly seek reliable ways to better segregate A2P messaging traffic, so that margins can be maximised according to different quality levels. But the…

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Harnessing AI for Fraud Detection: Achieving 98.8% Accuracy in Voice Fraud Prediction

As the telecommunications industry continues to evolve, embracing cutting-edge technology is no longer optional—it’s essential. In fraud detection, reliance on traditional pattern analysis and…

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Case studies

iCONX Customer Support is not just an ‘IT helpdesk’. It is staffed by interconnect billing experts. See our latest customer case studies.

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iCONX Engages Regulator To Win Customer’s Case

An interconnect partner was billing an iCONX customer for roaming charges pertaining to international freephone services. However, there was no evidence of any such…

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iCONX Helps Customer Be Ready For Punitive Back-Bill

A mistake by an interconnect partner meant that an iCONX customer had been under-billed by almost $600,000. Two years after the incident, they were…

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iCONX Resolves Interconnect Dispute by Re-Claiming $900k

Interconnect disputes impact negatively upon on cashflow. An iCONX customer was locked in a dispute worth $1.1m which almost threatened their continued existence.

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