Insights

Our insights

See our latest company updates and expert insights on the topics that matter most to you.

News

Read the latest news from iCONX Solutions.

Sacha Jones graduates with an MBS in Business Practice

Sacha Jones, Director at iCONX, has recently achieved a major accomplishment in her career by graduating from the Irish Management Institute/University College Cork with a…

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Jonathan Keaveney Graduates with a Masters Degree in Artificial Intelligence

Congratulations to our Head of Software Development – Jonathan Keaveney for successfully graduating with a Master’s degree in Artificial Intelligence with first-class honours. A fantastic achievement!…

Virgin Media Ireland iCONX
Virgin Media Ireland selects iCONX for its wholesale operations

Virgin media signs a new 3-year deal with iCONX to use its industry-leading Routing & Trading software iCONX are delighted to announce that Virgin Media…

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Blogs

Stay informed on our latest developments and our thoughts on industry technologies and upcoming trends.

Reconciliation in wholesale telecoms is proving more challenging for operators

Reconciliation of interconnect supplier costs continues to be a critical task for management of wholesale margins in telecoms. Operators are reporting that settlement of interconnect…

iCONX Cloud – Certified and Compliant

iCONX are committed to delivering a secure and high quality cloud service using the latest technologies and business practice. Our cloud services process large volumes…

Managed Services Provider iCONX
Inside iCONX: Driving Satisfaction and Value to Clients as a Managed Service Provider in Wholesale Telecoms

As a managed service provider for wholesale telecommunications operators, we have faced many challenges throughout our journey and pursuit to drive satisfaction and value to…

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Case studies

iCONX Customer Support is not just an ‘IT helpdesk’. It is staffed by interconnect billing experts. See our latest customer case studies.

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iCONX Engages Regulator To Win Customer’s Case

An interconnect partner was billing an iCONX customer for roaming charges pertaining to international freephone services. However, there was no evidence of any such rates/charges…

iconx telecoms
iCONX Helps Customer Be Ready For Punitive Back-Bill

A mistake by an interconnect partner meant that an iCONX customer had been under-billed by almost $600,000. Two years after the incident, they were…

iconx interconnect billing
iCONX Resolves Interconnect Dispute by Re-Claiming $900k

Interconnect disputes impact negatively upon on cashflow. An iCONX customer was locked in a dispute worth $1.1m which almost threatened their continued existence. iCONX…

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