iCONX cloud – hosting & subscription service

Access industry leading cloud services and let iCONX manage the hardware and system administration requirements for operating the iCONX software. You simply pay a monthly subscription fee and we will host the iCONX software and your data on our secure and fully resilient SaaS cloud platform.

iCONX cloud hosted by iCONX

We understand you need to focus on your core telco business. We can take away the procurement of new hardware and involvement of your very busy technical teams, by using the iCONX cloud service option. We simply set-up a secure channel for transferring the required data for processing, and provide access to the business users to operate the iCONX software.

iCONX cloud is a Software as a Service (SaaS), that is delivered on a private cloud infrastructure hosted at Equinix, a global leader in colocation services. We use EU-based data centres that fully support the requirements of telco data privacy and security requirements. The European GDPR data privacy rules are fully supported if you happen to be operating in the EU.

We provide a flexible commercial model to suit your CAPEX and OPEX requirements, where you have the option to simply pay a monthly subscription fee – this will cover all software licensing, hosting and our support service fees.

All of your unique data will be stored securely at the iCONX primary and secondary data centres. The iCONX cloud service is fully certified and independently audited for security (ISO 27001), business continuity (ISO 22301), data privacy (BS 10012) and financial integrity (SOC1).

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Benefits of iCONX cloud

With iCONX cloud service we look after all data processing functions on your behalf. This is a fully automated process that is monitored by the iCONX support and technical teams. Our industry leading MFT file delivery software transfers (either pull / push) vital data such as EDRs from your switch collection platform, or finance files to your ERP platforms. Our support teams also take responsibility for checking that your traffic has been rated and processed successfully.

This service includes:

  • Automated data collection and delivery with our industry leading MFT file delivery software
  • Automated data processing within our Equinix data centers
  • Automated data presentation across our mature browser based solutions

There is no need to invest in hardware or find technical personnel to operate and manage the iCONX software.

On-demand scalability is also available to cope with increases and fluctuations in your traffic. This can be an ideal option for a communication service provider that is starting out, or growing.

The iCONX cloud service also includes a simplified access to the iCONX product roadmap.

We have a team of extremely qualified technical personnel that deliver and support our cloud service platforms. We are using the latest technologies and best in industry data centre and colocation services, provided by Equinix.

Our team operates under strict information governance standards, to deliver our cloud services with the highest level of business continuity, security and data privacy controls for our telco customers.

Delivery and support of our cloud service are guaranteed by an agreed Service Level Agreement. Service levels, priorities and strict response times are defined with you. This ensures we support your specific operational requirements.

In the event of any serious faults on our cloud service at our primary site, our service includes full redundancy which is independently audited (ISO 22301).

The iCONX cloud service is by design, configured to deliver the highest levels of governance for data security (ISO 27001) and data privacy (BS10012).

Our service is fully Compliant with national Privacy laws and Telecoms Regulatory requirements including the European GDPR data privacy rules. Our cloud service platforms are EU-located and include GDPR-compliant MFT file transfer processes.

iCONX delivery options

We offer a range of software delivery options combined with a flexible commercial approach. Whether hosted for you within our cloud data centers as a subscription service, or implemented on your network using our fully licensed model. These options can both be delivered with or without our expert led managed services. We have the delivery option you need to operate an industry leading wholesale management system, using the latest technologies.

The iCONX wholesale management software options are identical across all delivery models, with a user-friendly front-end GUI for all functions.

You are free to move freely from one chosen model to another as your requirements evolve. The choice is yours.

telecommunications hosting

On-site licensing

The iCONX software can be licensed by you and installed on your network.

iconx managed services

iCONX managed services

Outsource your routine wholesale billing, routing and fraud activities to iCONX.

iconx professional services

Professional services

Access the best expertise in wholesale telecoms for delivering your particular needs.

hosting and subscription services

Managed file transfer

Control, automate and secure your organisation’s data transfer activities with Wizuda MFT.

Discover our products

Experience enhanced margins and profitability with our advanced suite of wholesale management tools for interconnect billing, routing & trading and wholesale fraud. View how our powerful solutions can help you succeed in wholesale telecommunications.

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Wholesale management system

One fully integrated wholesale solution to meet all your needs.
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Interconnect billing

Powerful interconnect billing and reconciliation tools.
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Routing optimisation & trading

Innovative business application for managing call routing.
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Wholesale messaging

Dedicated wholesale messaging business tool.
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Wholesale fraud

Wholesale telecom fraud solution designed with the latest AI technologies.
Testimonials

Don’t take it from us

With customers worldwide, iCONX is active across Europe, Russia, Africa, the Middle East, South Asia and Pacific regions. We are pleased to share testimonials from some of our projects.

iCONX provides all our billing, reporting and routing optimisation needs for our interconnect voice and P2P SMS traffic. As our business partner and experts in their domain, we work in close collaboration with the iCONX team to deliver the solutions that support the growing challenges we face in the interconnect voice market. The iCONX solution is very user-friendly and accurate, it allows flexible reporting and is kept up to date to reflect market changes such as OBR and Fraud (sur)charging.
telenet

Marcel Olieman

Interconnect Manager/ Telenet

We consider iCONX as a reliable partner that works closely with us to create optimal solutions for managing our international wholesale voice business. The iCONX team of experts are helpful, professional and highly knowledgeable in the wholesale domain. They deliver their high-quality services to us with a personal touch and always take the time to address our complex needs.
liberty global

Rene Guth

Director Centre of Excellence Wholesale Business/ Liberty Global

We have been working with the iCONX team for 15+years and consider them a very reliable partner that never lets us down. The wholesale billing solution is simple to use and superior to other options we have looked at. Notably, the reporting functionality allows us to create our own reports which is a time saver. This gives me access to data that makes my job far easier. We are confident that iCONX is the right solution to meet our current and future needs.
virgin media

Berenice McGurk

Commercial Performance Manager/ Virgin Media Ireland

“iCONX has been successful in providing a fast-track solution which successfully met the challenging timeframe requirements of the Vodafone Qatar business. The cycle from initial implementation to live use was extremely rapid, and has enabled the business to address its interconnect business with full confidence.”
vodafone

Brian Hunter

Interconnect Billing Manager, Vodafone Qatar

“We fully trust iCONX, as the founders and employees are highly dedicated to the actual interconnect business – which makes working with them so easy”
liberty global

Tina Lens

Head Interconnect Liberty Global Europe

”iCONX now provides us with a trusted a-s-p delivery service across our wholesale billing, settlement and routing space. The additional RO solution was thoroughly tested in live operations and met all its objectives comfortably”
vodafone

Marc Hilhorst

Client Director, Vodafone Qatar

“iCONX has successfully met our challenge to deploy its interconnect billing system, on-time and on-budget. In live use, the solution has proven itself to be highly capable in meeting the requirements of the Vodafone Fiji business, and the iCONX team has provided a strong package of support, at both local and global levels, to the Vodafone Fiji users.”
vodafone

Ateen Kumar

Manager IT, Vodafone Fiji

We selected the iCONX solution based on its superior functional capabilities, at both system and service level, to deliver the very broad and demanding scope of requirements in the IVU. Despite a demanding timeline, the iCONX team achieved a fully on-time delivery to meet our pressing commercial schedules.
liberty global

Tobias Stiepak

VP Wholesale Services, Unitymedia

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