i-conX

i-conX Solutions, the world’s fastest growing inter-carrier and routing solutions vendor, has unveiled Vodafone Fiji as the latest live customer for the i-conX a-s-p interconnect billing solution.

The deal provides Vodafone Fiji with an end-to-end, fully integrated interconnect billing solution which facilitates the accurate rating, charging and settlement of its interconnect business both domestically and internationally.

Vodafone Fiji deployed the i-conX system as a key project in response to Fijian national telecoms deregulation, which was enacted in July 2009. The i-conX project was delivered onsite by i-conX project managers working closely with the Vodafone project team at its offices in Suva, Fiji.

Speaking on behalf of i-conX Solutions, Vice President Account Services Danielle Cussen commented, “We are delighted to welcome Vodafone Fiji to the i-conX customer community. We are already working very closely to support this customer from our regional office located in Sydney, backed by the full offsite support resources of our global HQ in Dublin”.

Alongside its core v9 interconnect billing software, i-conX also delivered significant added value through its EDR File Importation capabilities and associated technical innovations.

As well as enabling Vodafone to verify that their network was producing correctly formatted EDRs, compound EDRs were also created for interconnect from the Vodafone IN (Intelligent Network) platform as part of the file importation process. i-conX sourced EDR records for interconnect billing from a variety of platforms to ensure completeness of information, and further enabled a full switch audit of billable calls by providing transparency for test calls of all salient scenarios, both billable and unbillable.

“This is a frequent value-add from the i-conX solution,” explained Danielle Cussen, “whereby backwards visibility onto the network can produce significant interconnect and revenue assurance benefits”.

Commenting on behalf of Vodafone Fiji, Manager IT & Corporate Security Ateen Kumar said : “i-conX has successfully met our challenge to deploy its interconnect billing system, on-time and on-budget. In live use, the solution has proven itself to be highly capable in meeting the requirements of the Vodafone Fiji business, and the i-conX team has provided a strong package of support, at both local and global levels, to the Vodafone Fiji users”.

A key benefit to Vodafone Fiji arising from the i-conX solution, has been its core reporting capability, which presents value from both and interconnect and non-interconnect standpoint – for instance, i-conX reporting was able to assist with identification and analysis of Roamer activities, which was not previously possible, and which constitutes an important element of Vodafone’s business in the popular tourist destination of Fiji.

Launched in 1994, Vodafone dominates the mobile market in Fiji, successfully maintaining market share in response to recent new competitive threats. Vodafone Fiji was the first mobile telco to offer 3G services within the region, and its website is the 3rd most frequently visited website in the entire Vodafone Group.

The i-conX deal is its second such contract within the Vodafone international group operation, following i-conX’s successful implementation of its system for Vodafone Qatar in 2009.

Pictured top left are i-conX Vice President Account Services Danielle Cussen (centre), with Vodafone Fiji Manager of IT & Corporate Security Ateen Kumar (right), and Manager of Revenue Assurance/Internal Audit Elenoa Biukoto (left).