About

Your world is our world

iCONX understands your world. How many software companies can say they truly understand the interconnect and routing business? Our people are genuine domain experts, with many years telco, carrier and interconnect business experience. That’s why iCONX software and systems fit so neatly around the needs of your carrier and billing teams, translating our deep expertise into a product that delivers smoother workflow, more effective processes, reduced effort, and more freedom to flourish through high-value activities.

“We fully trust iCONX, as the founders and employees are highly dedicated to the actual interconnect business - which makes working with them so easy."

Tina Wagner, Head of Interconnect Management – UPC Cablecom

An inspirational employer with global scope

Recognised by the Irish Government as “an inspiration to high-technology companies seeking to export their products and services”, iCONX has a worldwide customer footprint across 22 countries spanning Europe, Russia, Africa, the Middle East, Asia, South Asia and the Pacific Islands.

Originally founded in 2001, and based in Dublin, iCONX is fully funded, privately owned, cash positive, cash generating & debt-free.

A certified Microsoft Partner, we are Sarbanes-Oxley compliant, with accreditations including SAS70, ISO27001 and ISO22301, and our R&D programme has been supported by EU investment programs. iCONX has also been recognised by Deloittes as a “Fast 50” technology company for 6 years in succession.

"In replacing and upgrading our interconnect billing system, iCONX has provided us with a modern, highly flexible solution with the functionality to meet the special interconnect challenges posed by the complex Russian telecoms infrastructure."

Olga Mordkovich – CIO, Tele2 Russia

iCONX people

With iCONX people you can expect much more. Pre-project, you’ll be getting to know the same people that will accompany you through the scoping, delivery and long-term support processes. More than that, you’ll be forming personal relationships with some of the most distinguished and experienced industry experts.

Our project managers have implemented more than 100 similar projects, in 40+ countries, working for some of the world’s largest and most successful telcos.

Our support team, based 100% at our Dublin HQ, and in many cases with us for 10 years+, are not only trained system users themselves, but all with past experience operating the iCONX system on behalf of customers as part of our managed services team. Your queries will be answered with the speed and accuracy that only a proficient system-user can give.

Behind the scenes, our IT, development, network and testing teams work as a tightly-coordinated unit from a central physical location. This links customer feedback and requirements through to system development, build and technical support processes with complete cohesion and control.

iCONX people are the reason we can proudly boast, as a company, that we have never failed an SLA in our history.

"The best tribute I can pay is, that in my experience, I know a project has gone well when I barely even hear about it. The way the iCONX team came into the business, scoped out the project, and executed it without any disruption, was a real point of positive difference."

Thomas Salmen, CTO – Orcon

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